Terms of service
Terms & Conditions
By accessing and using Fresh Vibes, you agree to the following terms and conditions. Please read them carefully before placing an order.
General
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We reserve the right to update these terms at any time without prior notice
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By using this website, you confirm that you are at least 18 years old or using the site under supervision
Products & Orders
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Product images are for illustration purposes only; actual products may vary slightly
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Prices and availability may change without notice
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We reserve the right to cancel or refuse any order at our discretion
Payments
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We offer Cash on Delivery (COD) and other payment methods where available
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For COD orders, customers must provide accurate contact and delivery information
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Fake or unverified orders may be cancelled
Shipping & Delivery
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Delivery times are estimated and may vary due to courier or external factors
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We are not responsible for delays caused by courier companies or unforeseen circumstances
Returns & Refunds
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Returns and refunds are subject to our Refund & Return Policy
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Items returned must meet eligibility conditions mentioned in the policy
Watches
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Watches must be returned unused with seals, tags, and original packaging intact
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Fashion items must be unworn, unwashed, and undamaged
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Electronics are eligible for return only in case of manufacturing defects, damage, or wrong item delivered
Limitation of Liability
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We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website
Privacy
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Your personal information is handled according to our Privacy Policy
Contact Us
For any questions or support:
📧 Email: info@freshvibes.pk
📞 WhatsApp : +92 315 6290960
